![]() ![]() I even tried downloading the software program from Kodak's website last night to no avail. We can view all the pictures taken with no problems at all, we just cannot download and properly view ANY of the video clips taken and it keeps telling us the Easyshare program is NOT responding and has stopped working. I uninstalled and re-installed the Easyshare software 3 different times and the same thing is happening. Tells us that the program has stopped working, click here to try and solve the problem and close the program. Everytime you try to view the video clips the same thing happens. You click on that and it just shuts down the program. Click here to try and solve the problem and close the program. The Kodak Easyshare program just keep shutting down, Windows gives us a error message saying the Kodak Easyshare has stopped working. I installed the Kodak Easyshare software and tried again to download the video segments taken with the camera. So, I thought, OK, lets try actually installing the Easyshare software that came with the Camera, even though I thought we did not need to use it because like I said the Hewlett Packard cameras we have don't require any special software to view the pics and video, we just slip the memory card into the laptop and Windows Photo Gallery does everything for us no problems at all. It has Windows Vista as the Operating system and appears to have the newest version of everything. This is confusing because the Laptop is only a year old, a Gateway bought in 2007 at BestBuy. When Rachel tapes video segments on the new camera and tries to take the memory card out and place it into the laptop and download it, the laptop downloads it all using Microsoft Photo Gallery and then when we try to click on the video to view we initially got an error message telling us that we did not have the newest version of Photo GAllery and it would not play the video. WEll, I am so pissed right now I feel like throwing the Camera and the software disc in the garbage and tossing the laptop out the window!! I thought the Kodak Easyshare camera was going to be just that EASY!!!! So, Rachel wanted a new Camera for her B-day. And the older HP digital Camera we have is just old, no zoom lens. The Lens closes when turned on and opens when the camera is shut down. But the newrt HP Digital Camera we have is kind of broken with a lense error. The laptops Microsoft Windows Photo Gallery automatically converts the video so we can immediately view it. I am so used to our other HP digital Cameras that we have that we can just take the tiny memory card and slip it into the laptop and instantly download pics and video without having to have a special HP software program to view the pics or video. ![]() I spent almost 2 hours last night installing and uninstalling the software for the Camera onto my Laptop trying to figure out why any of the video segments she takes cannot be properly uploaded onto the laptop. I am so frustrated with getting the videos uploaded to the laptop and being able to view them and getting the software to work on the laptop I am about to return the whole thing to Walmart and just get our money back. I bought my daughter a brand new Kodak Easyshare Digital Camera model C813 for her Birthday over the weekend. OK, if someone could possibly offer some help or suggestions for me I would really appreciate it. ![]()
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